Privacy Policy

Last updated: 7 March 2026

Introduction

RegalGold Shipping ("we", "us") respects your privacy. This policy explains how we collect, use, and protect your information when you use our website and services.

Cookies

We use cookies and similar technologies to provide and improve our site. When you first visit, you can choose to:

  • Accept all — we may use necessary, analytics, marketing, and preference cookies.
  • Customize — choose which categories (e.g. analytics, marketing) you allow.
  • Reject non-essential — only cookies required for the site to work are used.

Your choice is stored in your browser and in a first-party cookie so we can respect it on future visits. You can change your mind at any time by clearing site data or contacting us.

Information we collect

We may collect:

  • Tracking numbers and shipment-related details when you track a package
  • Contact and address details when you request a quote or use support
  • Usage data (e.g. pages visited) if you accept analytics cookies
  • Technical data such as IP address and browser type for security and operation

How we use your information

We use the information to provide shipping and tracking services, respond to enquiries, improve our website, and comply with legal obligations. We do not sell your personal data to third parties.

Data retention & security

We retain your data only as long as needed for the purposes above or as required by law. We take reasonable steps to protect your information from unauthorized access or loss.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions about this policy, please contact us.

Contact

For privacy-related requests or questions:

  • Email: shipping@regalgold.net
  • Phone: 0302512158
  • Address: 7 Dr Amilcar Cabral Rd, Accra, Ghana